KASAPAY
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KASAPAY

Designed for people and businesses in the DRC. Your everyday payments, in one app.

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01Product

  • Payments
  • How it works
  • For merchants
  • Fees & limits

02Company

  • About
  • Contact
  • Security
  • Open web workspace
  • Help centre
  • Beta programme
  • Give feedback

03Legal

  • Terms of use
  • Privacy policy
  • Cookie policy
  • AML and KYC
  • Complaints
  • Refunds
  • Merchant terms
  • All legal documents

Availability

Coming soon in the DRC. Real payments will be available after the required authorisations and connections are in place. Beta access is for testing and does not activate live payments.

© 2026 KASAPAY. All rights reserved.

INFORMATION & TRANSPARENCY

Clear information. In one place.

Understand the service, your rights and how your information is handled. Find the terms and support procedures you need.

Draft document — information still being finalised. Information ahead of launch. Payment-service terms are being finalised. Activation remains subject to the required authorisations and connections. For the beta programme, follow the conditions of your invitation.

13 resources

01The documents

Terms of use

Understand your account, payments and rights when using KASAPAY.

Last updated · 2026-10-13

Privacy policy

Understand how your information is used and how to exercise your rights.

Last updated · 2026-10-13

Cookies and browser storage

Understand how cookies and browser storage support your experience.

Last updated · 2026-10-13

Acceptable use

Keep your account and payments within the rules of the service.

Last updated · 2026-10-13

Identity verification and financial compliance

How identity checks help protect payments and prevent financial crime.

Last updated · 2026-10-13

Complaints and disputes

Tell us about a problem, follow a complaint or request a review.

Last updated · 2026-10-13

Authority requests

How authorised bodies can submit a request for information.

Last updated · 2026-10-13

About KASAPAY

Get to know KASAPAY, its services and how to access them.

Last updated · 2026-10-13

Legal notice

Company details, contact information and service availability.

Last updated · 2026-10-13

Merchant terms

The conditions for accepting payments and managing your business.

Last updated · 2026-10-13

Cancellations and refunds

Your next steps for a cancellation, payment issue or refund.

Last updated · 2026-10-13

Account closure and retained data

Understand closure, cancellation and the information we retain.

Last updated · 2026-10-13

Testing and invitation terms

What to know before joining the KASAPAY beta programme.

Last updated · 2026-10-13